ABM Advantage Plus delivers the first and second level support that IT users need.

Plus allows a focus on business success while we provide the IT support needed to achieve it. Our first and second level service teams work together to provide the hardware, software, IT, and cloud services support required.

Plus provides an effective way to outsource selected IT business needs, and as with all Advantage offerings, we keep things simple, standardized, and cost-effective.

ABM Advantage Plus scales with you, so you never have to buy today, what you may need tomorrow.

ABM Advantage Plus – What you get:

Everything in ABM Advantage Essentials, plus:

  • Level 2 Service Desk Support

  • Advanced Expertise and Problem-Solving

  • Expanded Network and Endpoint Support

  • L1 Escalation Handling

  • Customer Success Manager

  • Enhanced Reporting

  • Handoff and Coordination with 3rd-Parties (i.e., ISP)